Is Your Communication like a Game of Telephone?

Is Your Communication like a Game of Telephone?

Do you have an active rumor mill in your organization?  Do you hear things and wonder how information became so convoluted? Are you in email overload? Is there doubt in your organization that information shared is truthful and accurate?

There are six distinct questions, leaders should ask when passing along business information to the organization. To ensure the message is clear, the intent understood, there must be a standard face-face methodology for communication in the organization.  This delivers clarity, consistency and credibility resulting in appropriate, coordinated and supportive actions.

  1. Who is our audience?
  2. What do they really need to know?
  3. What is our real message that we want to convey?
  4. What reasons are we providing this information?
  5. What are we expecting to happen as a result of sharing this information?
  6. What follow up is needed?

Learn about these critical questions and the methodology that only CSI can provide for ensuring the same, correct business message is effectively communicated and acted upon. To learn more about an effective, dynamic and trustworthy communication process, call us at 800-246-8694 or email at

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