Moving Leaders From a Position of “Defense” to “Offense”


Consistently focus on, role model and confirm the behaviors and activities that demonstrate the habits of effective leaders.

In today’s business environment, organizations need everyone – leaders and team members to be actively engaged in driving the business.  Process Based Leadership® is a system that brings a sound, process-driven approach to executing a strategy and operating a business.  By implementing core non-negotiable business focus, accountability, communication, and behavioral processes throughout all organizational levels and functions, leaders help their organization establish an operating system that drives clarity, connectivity, and consistency.  This strong foundation not only improves overall Team Effectiveness, but also positions Leaders to swing the pendulum from constantly being in reactive mode to being more proactive.


Involving all employees in the tactical creation and execution of Process Based Leadership® ensures that the processes will be established within the confines of daily operations in a cascading flow.  In order to provide a consistent level of support, leaders need to be able to prioritize and focus on what’s important as well as hold themselves accountable in leading their people.  Leaders need to set the tone and serve as positive role models for fostering cultures of collective accountability vs. dependency and support their employees to ensure they are performing per expectations and to the best of their abilities.  


Leader Standard Work is an impactful lean tool/technique that documents the repetitive pattern of activities that represent the current least wasteful method of planning and controlling normal business processes.  Leader standard work requires the commitment to outline the important responsibilities and activities of a leader (such as 1-on-1’s, GEMBA Walks, attend shift huddles) and then to confirm that the activities are occurring as planned.  In the spirit of continuous improvement, adjustments are made, as necessary.  Some examples of expectations and benefits of Leader Standard Work:


  • Support Process Based Leadership® – adherence to non-negotiables
  • Removal of barriers that are impacting an individual or a team
  • Provide a proactive approach to managing your business
  • Support employees-growth & development
  • Empower employees to “Own It” – decisions, problem solving, Continuous Improvement
  • Set vision/direction
  • Provide for ease of assimilation if someone new stepped into your role


Leader Standard Work is an invaluable tool to help ensure a consistent approach to how leaders drive performance across the organization in support of Process Based Leadership®.  It is this culture of leaders supporting their employees and holding themselves accountable that ensures they are doing the right things to help move the business forward.


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