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Biotechnology and Life Sciences Scorecards
The following collection of Biotechnology and Life Sciences Scorecards metrics includes tactically relevant KPIs based on best practices and real-world application.
Metrics Included with this Template
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- Improve overall customer satisfaction score from x% to y%
- Reduce resolution time of complaints from x days to y days
- Decrease procedural error rate from x% to y%
- Improve On Time delivery from x% to y%
- Improve quality index from x% to y%
- Maintain CAPA closure rate at x%
- Reduce compliance – complaint closure time from x to y
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[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_column_text]- Increase # of recruits from employee referral to x%
- Increase compliance training participation from x% to y%
- Increase gross margin from x% to y%
- Maintain budget variance of no greater than +/- 5%
- Improve employee retention rate from x% to y%
- Improve gross sales growth from x% to y%
- Reduce production cycle time from x to y
- Reduce OSHA recordable accidents from x per month to y per month
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