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Insurance Scorecards
The following collection of Insurance Scorecards metrics includes tactically relevant KPIs based on best practices and real-world application.
Metrics Included with this Template
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- Reduce the % of claims incorrectly assigned
- Improve the average # of claims handled per agent
- Reduce the loss ratio % from x% to y%
- $ of claims
- $ of premiums
- Reduce the average days to closure of insurance claim from x to y
- Reduce the insurance claim backlog to x%
- Reduce the # of neglected insurance claims to x
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[vc_btn title=”Contact Us” align=”center” color=”blue” link=”url:http%3A%2F%2Fwww.csipbl.com%2Fsoftware%2Fscorecard-examples#contact|||”]
or
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_column_text]- Increase the % of insurance claims paid with x period to y%
- Reduce staff turnover to less than x%
- Reduce average call wait time from x to y
- Total # of calls
- Total wait time for all calls
- Increase average employee satisfaction rating to x%
- Reduce the # of claims not processed within guideline to x
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