Biotechnology and Life Sciences Scorecards

Biotechnology and Life Sciences Scorecards

The following collection of Biotechnology and Life Sciences Scorecards metrics includes tactically relevant KPIs based on best practices and real-world application.

 

Metrics Included with this Template

  • Improve overall customer satisfaction score from x% to y%
  • Reduce resolution time of complaints from x days to y days
  • Decrease procedural error rate from x% to y%
  • Improve On Time delivery from x% to y%
  • Improve quality index from x% to y%
  • Maintain CAPA closure rate at x%
  • Reduce compliance – complaint closure time from x to y
  • Increase # of recruits from employee referral to x%
  • Increase compliance training participation from x% to y%
  • Increase gross margin from x% to y%
  • Maintain budget variance of no greater than +/- 5%
  • Improve employee retention rate from x% to y%
  • Improve gross sales growth from x% to y%
  • Reduce production cycle time from x to y
  • Reduce OSHA recordable accidents from x per month to y per month
 

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