balanced scorecard Archives | Competitive Solutions, Inc.

Do you want to increase employee engagement and ownership in your organization?

Posted on May 12, 2020 by Linda Surles

One of the challenges Plant Managers face is to how to connect employees to the business so they can see how they impact the overall performance.

Visuant®, built especially for manufacturing plants, is a simple and inexpensive software tool that gives leaders a detailed look at their entire business. Visuant® can quickly aggregate data, show where the “hot spots” are and where to focus your attention.

Dynamic charts, graphs and dashboards provide the data to answer the question “Are we winning or losing?”

Teams are required to take action against underperforming metrics to demonstrate accountability and engagement.

No other manufacturing software links corrective actions to red metrics.

Organizations such as 3M, Rust-oleum, Rockline Industries use Visuant® for daily and weekly operations.

If you are interested in making your organizational data visual, holding employees accountable and driving better business results, we recommend a 20-minute web demo to see how Visuant® can improve your organization. Learn more here.

Schedule a demo here

Using a Business Scorecard to Tell the Story of Your Organization

Posted on September 10, 2018 by Linda Surles

Using a Business Scorecard to Tell the Story of Your Organization

Storytelling is a useful business tool to communicate, educate, and connect with others in the organization about a specific goal, objective or desired outcome. Building a scorecard with the following 4 core perspectives enhances a team’s ability to communicate a fuller picture of business outcomes and the inputs that impact them.

Scorecards should at a minimum be comprised of metrics in the following perspectives:

1) Customer Satisfaction Perspective: Metrics in this perspective should answer the question, what do our customer think about our performance?

2) Management and Employee Satisfaction Perspective: Metrics in this perspective look at the effective of management process and the satisfaction level that employees have in carrying out the business objectives and goals of the company.

3) Internal Operations and Process Perspective: Metrics in this area answer the question, how well do we do things while carrying out the goals of the organization. Simply stated measures in this area measure efficiency of an organization and serve as indicators for areas which may benefit from process improvements.

4) Financial and Shareholder Perspective: Metrics in this area answer the question, how profitable are we from a longer term, lagging perspective.

Utilizing this approach to scorecard metrics, enhances the value of a scorecard system as a tool to see the full picture of a team and organization’s success.

Click here to download Free Scorecard Examples

Measuring Performance: Why Use a Scorecard

Posted on June 11, 2018 by Linda Surles

Measuring Performance: Why Use a Scorecard

“Scorecards make the meaning of success tangible for your organization.”

Scorecards are the performance management tool that compares strategic goals with results. This tool allows management to implement its strategy by aligning performance with goals. Similar to a grade school report card, the scorecard measures periodic results (weekly, monthly, quarterly, annually) against a predetermined goal, allowing users to gauge how their performance stacks up against expectations.

Scorecards drive better performance. The evidence is clear that solid feedback enhances performance—at all levels and across all organizational units. When people and groups throughout an enterprise know how they are doing and what needs improving, they do better.

Scorecards implement strategy. Scorecards translate your strategy into concrete terms and help you track its implementation. Scorecards also reflect operational issues, they are developed in a way that specifically directs attention to your strategy and future direction.

Scorecards help ensure that you have the right measures. A group of measures implemented without a well-thought-out performance model in mind or, worse yet, imposed from the outside, seldom bring new focus or drive desired actions. Effective scorecards are, by nature, consciously and purposefully constructed. In building one, you develop a logical structure that helps everyone know what should be measured, what belongs on the scorecard and what does not belong.

Looking for a free scorecard example for your industry? Click here to download

Does your organization need help in building your scorecard? Contact us here for more information.

Tag: balanced scorecard

Do you want to increase employee engagement and ownership in your organization?

Using a Business Scorecard to Tell the Story of Your Organization

Measuring Performance: Why Use a Scorecard

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