“Scorecards make the meaning of success tangible for your organization.”
Scorecards are the performance management tool that compares strategic goals with results. This tool allows management to implement its strategy by aligning performance with goals. Similar to a grade school report card, the scorecard measures periodic results (weekly, monthly, quarterly, annually) against a predetermined goal, allowing users to gauge how their performance stacks up against expectations.
Scorecards drive better performance. The evidence is clear that solid feedback enhances performance—at all levels and across all organizational units. When people and groups throughout an enterprise know how they are doing and what needs improving, they do better.
Scorecards implement strategy. Scorecards translate your strategy into concrete terms and help you track its implementation. Scorecards also reflect operational issues, they are developed in a way that specifically directs attention to your strategy and future direction.
Scorecards help ensure that you have the right measures. A group of measures implemented without a well-thought-out performance model in mind or, worse yet, imposed from the outside, seldom bring new focus or drive desired actions. Effective scorecards are, by nature, consciously and purposefully constructed. In building one, you develop a logical structure that helps everyone know what should be measured, what belongs on the scorecard and what does not belong.
Whether new to a leadership role or a seasoned veteran, understanding your current capabilities and areas for improvement is a good start for building your leadership skills. As a leader, you may have to reinvent how you think, evaluate and engage others, and demonstrate behaviors. Successful leaders are willing to surrender to a journey of learning, growing, changing, and teaching others.
Develop Your Leadership Portfolio
Create a structured document to capture who you are as a leader today, the type of leader you want to become, and the path and actions you will take to get there. Be sure to include:
Leadership Self Assessment Assessment Results (Understanding Your Leadership Style)
Understanding Environmental influences on Your Leadership Style
Action Plans for Developing Your Leadership Style
The leadership portfolio will provide you a place to document who you are, who you want to be, and how you will get there as a leader. As part of your ongoing development, you should update your leadership portfolio on a regular basis to document goals, actions and achievements throughout your career.
Inconsistent leadership practices within an organization can be one of the worst morale busters for your workforce. Striving for consistency in your leadership practices can have a transformational effect on your workplace culture.
Make Your Best Practices Accessible – The first step is to document your best practices. Spend some time at your regular management team meeting reviewing key policies with everyone on your team and ask for a commitment to upholding the policies in a fair and consistent manner.
Let Go of Past Habits – Everyone needs take ownership of how things were handled (or not) in the past. There need to be clear communication about how things will be handled from now on. Let your workforce know why the change is important.
Strengthen Your Management Team – Team members will be more willing to support each other in making good decisions when they are confident that they are all being held accountable to the same standards and that they are all working from the same set of operating procedures.
Participate in a leadership forum to learn how to drive employee engagement, redefine organizational accountability, and deliver bottom-line business results.
Without non-negotiable systems, organizational leaders will never be able to truly “Transform the Business.” The ability to collectively harmonize often disparate functions and colleagues into a cohesive team tasked with driving and sustaining clarity of communication, connectivity and ownership of the metrics, and consistency of the daily rhythm of execution is no longer optional. This session will challenge attendees to examine their current operating system and team functionality, while providing proven and practical solutions for improvement:
ALIGN your organization with shared direction, engagement, and commitment
IDENTIFY practical and effective methods to connect a multigenerational and multicultural workforce
USE the right metrics and GET RID of the wrong ones
SPEND less time in meetings and more time running the business
LEARN proven accountability strategies and how to make them effective and sustainable