The Keys to Drive Accountability [Infographic]

How can you implement a culture of accountability?

Applying the philosophy is more practical than you may think. When used in your weekly staff meetings, your Action Register tool becomes the focal point and driving force in communication with your colleagues.

Additionally, Action Registers used in concert with a scorecard provides each employee with a visible and meaningful connection to the success of the organization. This creates an environment for employees to see how their daily, tactical activities provide meaning and “roll up” contribution to the strategic success of your business. Here are 5 keys to drive accountability in your organization:

Using our Process Based Leadership® methodology and training programs, CSI develops non-negotiable business processes around communication, business focus, expectations and performance. The result is a sustainable culture of shared accountability.

Download your free Action Register Template here.

Contact us for more information on how to implement Process Based Leadership® in your organization. 

Executive Business Bootcamp & Benchmarking Workshop

Join us on July 17, 2018 for the Executive Business Bootcamp & Benchmarking Workshop in Raleigh, NC

What powers the performance of your organization?  This one day forum for executives will have participants examining what drives employee engagement and results in their organization.  Challenging conventional wisdom regarding both continuous improvement tools and change management philosophies, this forum will provide attendees with a thought provoking and paradigm changing Business Methodology we call Process Based Leadership (PBL) guaranteed to drive greater focus, urgency, and accountability.

In this interactive session, practical and business-focused non-negotiable process will be presented that promote employee engagement and accountability.  Most importantly, realistic and simple implementation techniques that create and drive sustainable improvement in the areas of communication, productivity, employee satisfaction, and bottom-line business results.

Benchmarking Presentations by Revlon, Flowserve and Lenovo! Attendees will learn specific outcomes and results achieved at these companies who are successfully increasing engagement, execution and earnings through the use of Process Based Leadership  

 BENEFITS AND OUTCOMES:

  • Align and link everyone in your organization for top to bottom
  • Discover new ways to impact your organizations bottom line
  • Establish leadership skills to raise the level of employee engagement in your organization
  • Move your organization from Selective Engagement to Shared Accountability
  • Improve communication and trust via proven processes and strategies

REGISTER ONLINE HERE

or download a printable flyer and registration form here

 * group pricing available for 3 or more from the same company. call 800-246-8694 for more information

How to Develop Your Leadership Portfolio

How to Develop Your Leadership Portfolio

Whether new to a leadership role or a seasoned veteran, understanding your current capabilities and areas for improvement is a good start for building your leadership skills. As a leader, you may have to reinvent how you think, evaluate and engage others, and demonstrate behaviors. Successful leaders are willing to surrender to a journey of learning, growing, changing, and teaching others.

Develop Your Leadership Portfolio

Create a structured document to capture who you are as a leader today, the type of leader you want to become, and the path and actions you will take to get there. Be sure to include:

  • Leadership Self Assessment Assessment Results (Understanding Your Leadership Style)
  • Understanding Environmental influences on Your Leadership Style
  • Action Plans for Developing Your Leadership Style

The leadership portfolio will provide you a place to document who you are, who you want to be, and how you will get there as a leader. As part of your ongoing development, you should update your leadership portfolio on a regular basis to document goals, actions and achievements throughout your career.

Contact us here for more information on leadership training and coaching. 

For more content like this, keep up with us on LinkedIn

Why Your Excel Spreadsheet Fails as a Scorecard

One of the most popular uses of spreadsheets is for Business Scorecards. Electronic spreadsheets arrived in the late 1970s as a replacement for bookkeeping tasks traditionally done on paper. But are they capable of handling your scorecards in today’s business environment? 

Studies Show a Disappointing Reality

  • 94% of spreadsheets contain errors
  • 57% of spreadsheet users have never received formal training
  • 72% of spreadsheet users report having no audit process to check for accuracy

Do you feel safe in using a spreadsheet to compile your critical business data for tracking performance and making important decisions? Here are some things to consider.

  1. It’s similar to a ‘full body scan’ – A well-executed Business Intelligence (BI) tool should be able to give users a detailed look at their entire business from top to bottom. Instead of clicking through multiple tabs, BI tools can quickly aggregate the data so managers can make more informed decisions.
  2. Provide your business with a single source of truth– In today’s world, data drives many of our decisions. However, without the necessary controls to ensure your data isn’t suspect, are you making the right decisions? BI tools remove this concern by ‘locking down’ the data.
  3. Identify key trends and track what you are doing to improve – Instead of handing out the latest spreadsheet, a BI tool offers a number of ways to visualize the information. In addition, by linking and displaying corrective action plans, leaders can quickly see not only how the organization is tracking, but also what is happening to improve those under-performing metrics.
For free access to Scorecard Examples click here!
You’ll find a collection of industry best practice scorecard templates that include
the most relevant KPIs and Metrics available for every industry!
 

Business Bootcamp Webinar: How Successful Organizations are Increasing Engagement, Execution, and Earnings

Participate in a leadership forum to learn how to drive employee engagement, redefine organizational accountability, and deliver bottom-line business results.

Without non-negotiable systems, organizational leaders will never be able to truly “Transform the Business.” The ability to collectively harmonize often disparate functions and colleagues into a cohesive team tasked with driving and sustaining clarity of communication, connectivity and ownership of the metrics, and consistency of the daily rhythm of execution is no longer optional. This session will challenge attendees to examine their current operating system and team functionality, while providing proven and practical solutions for improvement:

  •     ALIGN your organization with shared direction, engagement, and commitment
  •     IDENTIFY practical and effective methods to connect a multigenerational and multicultural workforce
  •     USE the right metrics and GET RID of the wrong ones
  •     SPEND less time in meetings and more time running the business
  •     LEARN proven accountability strategies and how to make them effective and sustainable

Contact us here to join the webinar!

Business Bootcamp Webinar | December 7th

Business Bootcamp Webinar:

How Successful Organizations are Increasing  Engagement, Execution, and Earnings

December 7th at 2:00pm EST (60 minutes)

Participate in a leadership forum to learn how to drive employee engagement, redefine organizational accountability, and deliver bottom-line business results.

Without non-negotiable systems, organizational leaders will never be able to truly “Transform the Business.”  The ability to collectively harmonize often disparate functions and colleagues into a cohesive team tasked with driving and sustaining clarity of communication, connectivity and ownership of the metrics, and consistency of the daily rhythm of execution is no longer optional.  This session will challenge attendees to examine their current operating system and team functionality, while providing proven and practical solutions for improvement:

  •     ALIGN your organization with shared direction, engagement, and commitment
  •     IDENTIFY practical and effective methods to connect a multigenerational and multicultural workforce
  •     USE the right metrics and GET RID of the wrong ones
  •     SPEND less time in meetings and more time running the business
  •     LEARN proven accountability strategies and how to make them effective and sustainable

Contact Us Here to Register

6 Benefits of Benchmarking

The Benefits of Benchmarking

Benchmarking is a common practice and sensible exercise to establish baselines, define best practices, identify improvement opportunities and create a competitive environment within the organization. Integrating benchmarking into your organization will result in valuable data that encourages discussion and sparks new ideas and practices. At its best, it can be used as a tool to help companies evaluate and prioritize improvement opportunities. 

Join us for our next Benchmarking Tour and Workshop at Rockline Industries this September 14-15, 2021. For more details visit our page here.

Benchmarking can allow you to:

  1. Gain an independent perspective about how well you perform compared to other companies
  2. Drill down into performance gaps to identify areas for improvement
  3. Develop a standardized set of processes and metrics
  4. Enable a mindset and culture of continuous improvement
  5. Set performance expectations
  6. Monitor company performance and manage change

Sound complex? It doesn’t have to be.

Please complete the form to receive more information.

 

Executive Business Bootcamp & Plant Tour

Executive Business Bootcamp & Plant Tour

A 1.5-day immersive experience. Participate in an executive leadership forum to learn how to drive employee engagement, redefine organizational accountability, and deliver bottom-line business results. Includes a site tour to see how one company created a sustainable culture of business focus & accountability in less than a year.

presented by Shane Yount, Principal of Competitive Solutions, Inc.

Objectives –

  • ALIGN your organization with shared direction, engagement, and commitment
  • IDENTIFY practical and effective methods to connect a multigenerational and multicultural workforce
  • USE the right metrics and GET RID of the wrong ones
  • SPEND less time in meetings and more time running the business
  • LEARN proven accountability strategies and how to make them effective and sustainable 

Details –

  • Date: 7 – 8 Nov. 2017
  • Location: Charleston, WV
  • Total Hours: 13
  • Price: $995

“Great course! This is something that could help leaders transform business. Can’t wait to start leveraging it.” – Director, Genentech


2 Day Breakdown

Day 1 – Business Bootcamp Strategies 

Without sustainable systems, leaders will never be able to truly “Transform the Business.” In this bootcamp, leaders will explore the tools necessary to effectively manage performance, drive continuous improvement, promote engagement, and create a sustainable results driven culture. This seminar will challenge attendees to evaluate their current operating systems, while providing proven and practical solutions for improvement.

During the forum, participants will learn how to: 

  • Create an organizational communication model to support cultural change
  • Use metrics to drive performance versus just reporting results
  • Sustain individual and organizational accountability 
  • Build the right meetings with the right cadence
  • Implement standard work systems that allow Front Line Leaders to fully embrace their roles in driving continuous improvement

“This is an excellent course that makes you think outside the box. A lot of information in two days.” – Director of Manufacturing, Raytheon

Day 2 – Live Tour & Team Presentations

During the tour, participants will see the results of properly executing the tools discussed in Day 1 PBL Bootcamp. Attendees will see a cultural transformation and the direct impact it had on operational efficiencies, employee accountability, and communication. Validated by independent auditors, these results show what organizations can expect to accomplish with the right processes and methodologies. 

During the tour, participants will: 

  • See how the PBL Bootcamp processes have significantly increased Yield and Schedule Adherence 
  • Witness increased overall meeting efficiency
  • Observe dashboard and accountability tools that engage and motivate employees
  • Learn strategies to improve site communication and trust
  • See how business strategies are translated into operational plans for their teams
  • Observe the measurable impact on culture, employee engagement and performance

Who Should Attend – 

  • Senior Level Executives
  • Operations Professionals
  • HR Professionals
  • Quality Professionals
  • Supply Chain Managers
  • Operational Excellence

“Very engaging – great speaker/presenter. I thoroughly recommend this seminar to anyone looking for a true systems approach to improvement and starting at the top on down.” – Quality Assurance Director, Phenix Label

Click Here For Registration 

 

2 Day Experiential Learning Breakdown

Executive Business Bootcamp & Plant Tour

Day 1 – Business Bootcamp Strategies 

Without sustainable systems, leaders will never be able to truly “Transform the Business.” In this bootcamp, leaders will explore the tools necessary to effectively manage performance, drive continuous improvement, promote engagement, and create a sustainable results driven culture. This seminar will challenge attendees to evaluate their current operating systems, while providing proven and practical solutions for improvement.

During the forum, participants will learn how to: 

  • Create an organizational communication model to support cultural change
  • Use metrics to drive performance versus just reporting results
  • Sustain individual and organizational accountability 
  • Build the right meetings with the right cadence
  • Implement standard work systems that allow Front Line Leaders to fully embrace their roles in driving continuous improvement

“Great course! This is something that could help leaders transform business. Can’t wait to start leveraging it.” – Director, Genentech

“This is an excellent course that makes you think outside the box. A lot of information in two days.” – Director of Manufacturing, Raytheon

Day 2 – Live Tour & Team Presentations

During the tour, participants will see the results of properly executing the tools discussed in Day 1 PBL Bootcamp. Attendees will see a cultural transformation and the direct impact it had on operational efficiencies, employee accountability, and communication. Validated by independent auditors, these results show what organizations can expect to accomplish with the right processes and methodologies. 

During the tour, participants will: 

  • See how the PBL Bootcamp processes have significantly increased Yield and Schedule Adherence 
  • Witness increased overall meeting efficiency
  • Observe dashboard and accountability tools that engage and motivate employees
  • Learn strategies to improve site communication and trust
  • See how business strategies are translated into operational plans for their teams
  • Observe the measurable impact on culture, employee engagement and performance

Who Should Attend – 

  • Senior Level Executives
  • Operations Professionals
  • HR Professionals
  • Quality Professionals
  • Supply Chain Managers
  • Operational Excellence

“Very engaging – great speaker/presenter. I thoroughly recommend this seminar to anyone looking for a true systems approach to improvement and starting at the top on down.” – Quality Assurance Director, Phenix Label

Click Here For Registration 

17 of the Biggest Differences Between Managers and Leaders

17 of the Biggest Differences Between Managers and Leaders 

The words “leader” and “manager” are often used interchangeably, but they mean two completely different things. 

For instance, a manager tells their employees what to do, while a leader encourages them. A manager accepts the status quo, while a leader challenges it. 

Resourceful Manager, a website that offers information, training, and tools to supervisors trying to solve management and business problems, put together the following infographic that outlines 17 of the biggest differences between managers and leaders:

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