Host Greg Ebanks and Shane discussed how the pandemic has “Pressure Tested” management systems. Unprecedented change and challenges have faced organizations across all industries.

Benchmarking is a common practice and sensible exercise to establish baselines, define best practices, identify improvement opportunities and create a competitive environment within the organization. Integrating benchmarking into your organization will result in valuable data that encourages discussion and sparks new ideas and practices. At its best, it can be used as a tool to help companies evaluate and prioritize improvement opportunities.