About Us
Delivering Clear and Consistent Direction to Each Organization We Work With.
A Balance of Growth and Sustainability
With over 30 years of experience transforming businesses through effective leadership training, Competitive Solutions, Inc. is giving organizations the power to make decisions that are fact-driven and company-directed. We are providing meaningful ways to collect data that leads to the creation of a responsible business culture. We believe that by bringing transparency, unity, and stability to each company we work with, we help our clients drive success throughout their organizations.

Our History of Success
1993
CSI publishes its first business book, “High Performance Teams – Been There Done That!”
1994
CSI holds its first Business Leadership Roundtable in Amelia Island, FL
1997
CSI publishes “Confessions of an UnManager – How Managing Less and Emloyee Teams Saved our Company”
1998
CSI’s client Amelia Island Plantation wins the Florida Sterling Award for Excellence
2003
CSI creates its highly successful Process Based Leadership Training Program
2004
CSI publishes its 3rd business novel, “Buried Alive! Digging Out of a Management Dumpster”
2007
CSI publishes fourth book, “Leaving Your Leadership Legacy – Creating a Timeless and Enduring Culture of Clarity, Connectivity and Consistency”
2010
CSI releases Leadership GPS – Coaching Curriculum
2011
Letterkenny Army Depot recognizes CSI as Outstanding Corporate Supplier of the Year
2013
PBL Scorecard v 3.0 released with a new interface designed specifically by the user community
2015
CSI releases PBL Scorecard v 3.1 with a new dashboard interface
2018
CSI holds the Process Based Leadership Forum and Users Conference in Isle of Palms, SC
2019
CSI University opens to offer live virtual training to Visuant users
2021
Celebrating 30 years of helping transform organizations
1991
Competitive Solutions, Inc (CSI) is incorporated and begins working with its first company!
1994
CSI releases its Foundation Series Team Performance training program
1996
CSI is chosen by Harley-Davidson to set up the operating structure for its new Greenfield plant in Kansas City
1997
CSI becomes GSA certified and starts working with the Department of Defense
1999
CSI releases its new Leadership Module Series
2004
CSI releases PBL Scorecard v 1.0
2006
Rock Island Arsenal is First Army Command to win the Gold Shingo Award. Attributes success to CSI
2008
PBL Scorecard announces v 2.0 at its User Conference
2011
Manatee County Tax Collector wins Florida Sterling Award using CSI’s Process Based Leadership and PBL Scorecard
2013
CSI releases its fifth book, “Leading Your Business Forward – Aligning Goals, People, Systems for Sustainable Success”
2014
CSI releases its new Operational Excellence program – Gears of Excellence
2016
CSI celebrates 25 years of excellence!
2018
CSI launches Visuant Business Process Software v 4.0 to replace PBL Scorecard
2020
CSI Webinar Hub launches with a library of On-Demand Webinars
Clients & Testimonials
Globally Driving Success
“Everybody is aligned around the same goals. It’s not about one person taking on all the actions. It’s everyone taking their piece and making contributions at their indiviudal level”

Michelle Dixon
Alcon Life Sciences
“There is clarity throughout our strategy and clarity throughout our metrics. Everybody wants to win. You know if you’re winning or losing purely by your scorecard.”

Joel Slank
Rockline Industries
“Accountability is very visible. You can’t hide from it now that Process Based Leadership is in place. People are seeing what actions are taking place and committing to deliver.”

TJ Heidrick
Nutrien
















































