Build a leadership operating system that accelerates compliance, execution, operational readiness, and measurable performance across healthcare manufacturing.
Healthcare & Life Sciences
The Challenge
Healthcare manufacturers face FDA audits, global supply chain complexity, and relentless cost pressure. Fragmented communication, inconsistent execution, and leadership turnover put quality, compliance, and delivery at risk.
Competitive Solutions, Inc. (CSI) delivers a proven integrated Leadership Operating System that combines:
The CSI Solution
Process Based Leadership
Standardized accountability, business focus and consistent communication across plants and functions
Custom Leadership Development
Equipping leaders to thrive in regulated environments
Business Execution Software
Real-time dashboards aligning people, processes, and corrective actions
PROVEN OUTCOMES
26% improvement in mean time between failure
80% reduction in safety incidents
Over $1MM in annual raw material savings
Meetings reduced by two-thirds
20%+ increase in on-time delivery
1% increase in OEE
These are not isolated wins. They are repeatable, sustainable results delivered by a system that becomes the “way of work.”
Representative Life Sciences Clients:
“Process Based Leadership has profoundly shaped not only my personal growth but also the trajectory of the organizations I’ve led. It goes far beyond the mechanics of a scorecard-it’s about the intentionality behind measuring what truly matters. It has improved ownership, accountability, clarity, consistency, and connectedness. This approach has unified leadership teams, fostered a culture of trust and alignment, and driven plant performance to unprecedented level.”
Michelle Dixon, Alcon
“I’ve had the privilege of working with the CSI team for over 15 years. The methodologies, behaviors, and leadership techniques CSI taught me have been invaluable. I apply these principles every day in my standard work, and Process-Based Leadership has become my go-to approach for guiding my teams toward achieving company goals. I live by the three C’s: clarity, consistency, and connectivity, which has led to my teams’ continued success.”
Snehal Patel, Chief Technical Officer, Sana Biotechnology
“Over the past 20 years leading diverse teams, I’ve found few frameworks as impactful as Process Based Leadership. CSI has not only guided me as a leader but has empowered the teams I’ve served to build cultures rooted in accountability, clarity, and continuous improvement. CSI helps leaders drive productivity and foster ownership at every level. I only wish I had discovered CSI earlier in my career—it would have made a world of difference.”
Matt Pearson, Vice President, Quality System & Risk Management, Guardant Health
Snehal Patel, CTO at Sana Biotechnology, shares how healthcare leaders turn compliance into performance on the Pulse of High Performance Podcast
The conversation examines leadership systems that foster sustainable performance, enhance accountability, and yield measurable results in highly regulated environments. Watch more episodes here